Manage deleted contacts-Manage deleted contacts

Manage deleted contacts

Video Transcription

Video Summary

The video explains what happens when you try to reuse an email address from a previously deleted contact in GlueUp. Deleting a contact is a "soft delete," meaning data remains in the backend even if not visible in the frontend. If you try to assign an old email to a new contact, you'll get a message that the email is already in use. To change an email, you must create a new contact with the desired email, then merge the old and new contacts if needed. For further help, contact your CSM or support team.

Keywords

GlueUp

email reuse

soft delete

contact merge

email assignment error